Shipping costs and Delivery

Important information: delivery to Morocco, DOM and TOM is currently very complicated. Please note that delivery times to these countries may be extended (excluding the duration of customs control) due to possible problems during transit from Europe. Do not hesitate to contact our customer service for more details.

Shipping cost

PAYS	SHIPPING COST*
France métropolitaine, Allemagne, France, Italie, Belgique, Pays-Bas, Autriche, Pologne, Luxembourg, Monaco	Free delivery from €50 €3.90

* Any customs fees or local taxes remain the responsibility of the recipient.
** This price includes shipping costs but also includes customs fees. Also be sure to check delivery times.

Delivery costs are estimated and updated during the purchase process. They are based on your billing and shipping address.

Delivery

Our delivery times may vary. Once your order has been confirmed, allow 1 to 3 days for processing in our dispatch center.
The shipping email includes your link and tracking number, Colissimo for Metropolitan France, and DHL for deliveries to internationally, including the French overseas departments and territories.

PAYS	PROCESSING TIME	DELIVERY
France Métropolitaine	Between 1 and 3 working days	Between 2 and 5 working days
Allemagne, Autriche, Belgique	Between 1 and 3 working days	Between 2 and 5 working days

* Delivery times may vary depending on local carriers and customs controls.
**Delay may vary depending on volume and time spent in customs.

If you do not receive this shipping email within 10 days of placing your order, contact our customer service here by choosing the subject “I did not receive my tracking number”.